What owners and referring vets say

“Hi Dr Arthur,

I just wanted to send you a really heartfelt thank you for everything you have done for Arlo.

-Getting him to the point of finally having his surgery has been such an emotional and stressful journey for me, and I honestly can’t put into words how grateful I am for the care, kindness and understanding you showed us throughout the whole process.

-From the very beginning, you took the time to explain everything to me properly, answer my questions and make sure I understood what was happening and what to expect. You also went above and beyond to make his surgery as affordable as possible for me, which meant more than you probably realise. Without that understanding and compassion, getting him the treatment he needed would have been so much harder.

~Your bedside manner was incredible, but what stood out to me most was the way you interacted with Arlo. I’ve honestly never seen someone work with dogs quite the way you do. The patience, gentleness and genuine care you showed him immediately made me feel like he was in the right hands.

~And now, only hours after his surgery, he’s already  eating tonight and I can genuinely hear a difference in his breathing. He sounds so much better already. 🥹💗 After worrying about his breathing for so long, hearing that difference is something I can’t even describe.

~Thank you for taking such amazing care of my boy and for treating him like more than just another patient. Thank you for making me feel heard and supported as his owner, and for helping make this possible for us.

~ I will genuinely never forget what you’ve done for Arlo. I am in tears writing this, I couldn’t have asked for a better person to trust with him. Thank you so, so much from both of us. 🐾”

Chloe | Arlo’s owner

Rosie’s story

“Choosing to put our 3.5-year-old British Bulldog, Rosie, through BOAS surgery was an incredibly difficult and anxious decision. Before meeting Arthur House, I knew bulldogs could have breathing difficulties, but I didn’t fully understand just how significantly Rosie’s breathing was affecting her quality of life.

Arthur assessed Rosie as a Grade 3 and took the time to explain what was happening to her, the impact it was having on her health, and what her future could look like without intervention. Before surgery, Rosie could barely walk 100 metres without having to stop, was constantly tired and struggling with sleep apnoea, and we had to keep our home air-conditioned just to keep her comfortable.

From our very first appointment, Arthur was exceptional. He answered every question with patience, explained the surgery and recovery in detail, and was incredibly reassuring about the specialist anaesthetic care and state-of-the-art facilities available for Rosie. As a very anxious dog mum, I never felt rushed or dismissed. I felt informed, supported and confident that Rosie was in the safest hands possible.

The communication throughout her surgery and the aftercare that followed were phenomenal. Arthur’s genuine care for Rosie didn’t end when the surgery was over — we felt supported throughout her entire recovery.

Most importantly, this surgery has completely changed Rosie’s life. She can walk, play and enjoy life without her breathing holding her back. She has so much more energy, sleeps more comfortably, and we no longer need to constantly run the air conditioning just to help her cope.

BOAS surgery is not something to be taken lightly, and choosing the right surgeon matters enormously. I am so grateful that I researched carefully and chose Arthur. His skill, knowledge and experience are exceptional, but equally important is the genuine compassion he has for his patients and the patience he shows their very anxious owners.

Arthur didn’t simply perform Rosie’s surgery — he gave her a quality of life she had never experienced before, and for that I will always be incredibly grateful. I could not recommend him more highly.”

Cobey-Lee | Rosie’s owner